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Refund and Return Policy

Refund & Return Policy – ShopJaipur.com

At ShopJaipur.com, your satisfaction is our priority. Please read our refund and return policy carefully.

1. Returns Eligibility

  • Products can be returned within 7 days of delivery.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Customized or personalized items are non-returnable unless defective.

2. Defective or Damaged Products

  • If a product is defective, damaged, or incorrect, contact us within 48 hours of delivery with a photo of the issue.

  • We will arrange a replacement or full refund.

3. Return Process

  • To initiate a return, email shopjaipur25@gmail.com or call +91-7339964333 with your order details.

  • Pack the item securely in the original packaging and ship it to the provided address.

  • Return shipping charges are the responsibility of the customer unless the product is defective or wrong.

4. Refund Process

  • Refunds are processed within 7–10 business days after we receive and inspect the returned item.

  • Refunds will be credited to the original payment method.

  • Shipping charges are non-refundable unless the return is due to our error.

5. Exchange Policy

  • Exchanges are possible for defective or incorrect items only.

  • Contact us to confirm exchange eligibility and shipping instructions.

6. Contact Us
For any return, refund, or exchange queries, reach us at:
Email: shopjaipur25@gmail.com | Phone: +91-7339964333
Address: 2nd Floor, H458, Azad Marg, C Scheme, Ashok Nagar, Jaipur, Rajasthan 302001

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